Strategy. Innovation. Brand.

Brand

Brand is in the eye of the beholder.  It doesn’t matter what you think.  It only matters what your customers – and potential customers – think.

If you don’t talk to your customers regularly, you may not know what your brand really represents.  If you’re not policing your brand regularly, you may not know how different clusters of customers see your brand differently.  If you don’t know your points of parity from your points of differentiation, you’re going to stress the wrong things to the wrong audiences at the wrong time.

We can help – by answering questions like these:

  • Assessment – what do your customers really think?
  • Message – what is your core message?
  • Consistency – how can you succinctly and consistently communicate your core message?
  • Channels – how do you incorporate multiple channels – including social media – in your brand building programs?

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