You’re a team player. You like to help your teammates. You like to say “yes”. But you also like to deliver results. You hold yourself accountable for fulfilling your commitments. You like to under-promise and over-delvier.
Let’s say that you have a mountain of work to attend to. You’ve made lots of commitments and now you’re trying to fulfill them. You’re working hard and making progress. Then somebody (who outranks you) asks you to take on another major project. Saying “yes” to the new project means that you won’t be able to fulfill your commitments on existing projects. So how do you say “no” without letting the team down? Just watch the video.